OUR PROMISE

best_friend_when_disasterWhether you need to repair your home or business after water, mold, fire damage, want your kitchen remodeled after a refrigerator line leak, or just want your carpets professionally steam cleaned.

It is our promise that you will receive our highest quality of work and attention to detail during each step of the way to ensure customer satisfaction so that you can truthfully say, Idaho Fire & Flood is MY best friend when disaster happens.”

When you become a customer for Idaho Fire & Flood, you can be assured you will receive the kind of care and attention to detail you want and need. Here is just one quote taken from a recent project testimonial…

I’ve never dealt with a restoration company that is this attentive to detail, responsive, professional, and thorough! These people are phenomenal. Everyone should keep them in their contact list for when the need arises.”

-Rick L.

quality_you_can_trustQuality and trust are ingrained into our companies core values. Uniquely established from the inside of Idaho Fire & Flood, by our employees, to ensure that it is not only something we strongly believe but it is something we live by. We are so confident of the quality of our work that we back up our services with 100% satisfaction Guaranteed.You will never deal with hidden fees or extra charges.  Each project, from a flooded basement needing water removal, professionally monitored and dried. To an elaborate, labor intensive, timber woodworking reconstruction project needed after a devastating fire. Idaho Fire & Flood will carry our own specific workmanship guarantees that will be presented to you in the job completion process.

better_choice_better_resultsSimply put; your success is our success. When you turn to expertise for any property damage related project you need the assurance from the beginning stages to the finished product that you are receiving the maximum value for the services rendered. Our promise is just that. through 100% transparency you will have confidence that during an unexpected loss you have maximized your project budgets and allowances while receiving signature work.

Another reason for our success of ensuring that you know you are getting the results you pay for is our dependability by investing in cutting edge technology and equipment. Each year Idaho Fire & Flood leads our area in new innovative systems and equipment and educates others in the industry to provide excellent quality of work while streamlining job processes in order to promptly and efficiently get you back in order after a devastating property damage insurance claim.

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We don’t want to fix every property…We want to fix yours! Our friendly and courteous staff promise to always respect you and your home or business. We pledge to keep our word when establishing appointments and following through with project commitments. After years of experience we bring added value and foresight in project management. Especially in the insurance repair industry, It is common for us to work with 3 to 4 different parties throughout a project. Recognizing the needs of all interested parties on each individual task is critical to ensuring customer satisfaction. Whether you are a first time customer to Idaho Fire & Flood or a long time client and friend, we are on your schedule to ensure professionalism when keeping time lines and coordinating schedules.